Identity Match Workflow
Before you can use Identity Match, you must work with MX to enable it. Identity Match requires account owner data. Includeidentity_verification in the data_request.products array when:
- Initializing the Connect Widget
- Creating a member through the Create Member request
Steps
- Create a member with
identity_verificationin thedata_request.productsarray. - MX retrieves account owner data from the bank.
- Submit an Identity Match request with the user’s identity information.
- Receive confidence scores comparing the submitted data to account owner data.
Identity Match Score Ranges
Confidence scores range from 0-1.
All scores are rounded to four decimal places. Every individual score is always returned. A score of
0 means there’s no match for that field.
Identity Match with Multiple Account Owners
When a member has multiple account owner records, such as on joint accounts or across multiple accounts under the same credentials, Identity Match:- Compares the submitted identity information against each account owner associated with the member.
- Selects the best match. If multiple account owners partially match, the highest-scoring account owner is selected.
- Returns scores for that single account owner. If no account owner meets the confidence threshold, the response contains the scores of the highest-scoring account owner.

