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Microdeposits Workflow in the Connect Widget

To verify account information with microdeposits:

  1. Request a microdeposit verification when an end user searches for an institution that doesn’t support Instant Account Verification.
  2. Prompt the end user to verify their deposit amounts.
Step 1

Requesting Workflow

A request workflow for microdeposits

To let end users request a microdeposit verification using their account numbers:

  1. Request a Widget URL with widget_type set to connect_widget and data_request.products set to include account_verification.
  2. The widget loads, which triggers the Connect Loaded widget event.
  3. End user searches for an institution (which triggers the Institution Search widget event) then selects an institution (which triggers the Institution Selected widget event).
  4. The institution the end user selected doesn’t support instant account verification. The end user then selects the option to verify using account numbers, which triggers the Microdeposit Flow Loaded widget event.
    • Routing number: If the user enters a blocked routing number, the Blocked Routing Number widget event is triggered. Depending on the reason given in the event, the verification process either can’t proceed or the widget will suggest the end user follows the instant account verification flow.
    • Account information: Such as account type and number.
    • Account holder information: Such as first name, last name, and email.
  5. End user reviews and confirms what they entered.
  6. Account Details Submitted widget event triggers, containing a microdeposit_guid in the metadata. You must save this microdeposit_guid, since you’ll use it when the end user returns to verify their deposit amounts.
  7. Widget informs the end user to check back soon after they see two small deposits in their account to confirm those amounts. When the end user selects the primary button on this screen, the Microdeposit Come Back, Primary Action Selected widget event is triggered.
note

In the microdeposit flow, no member is created.

Step 2

Verifying Workflow

A verification workflow for microdeposits

To track the status of microdeposits, you can either use the Microdeposits webhook or poll the Read a Microdeposit for a User endpoint at regular intervals.

This section outlines the microdeposit verification workflow using polling to check the status.

  1. Wait at least 36 hours after creating a microdeposit, then begin polling the Read a Microdeposit endpoint at an interval of 15 minutes until its status is either DEPOSITED or ERRORED. Starting at 36 hours ensures deposits have been processed, though you can begin polling before this time if needed.
  2. Once the status is DEPOSITED, load the Connect Widget. Set data_request.products to include account_verification and current_microdeposit_guid to the microdeposit_guid you captured from the Account Details Submitted widget event.
  3. The end user will then enter the two small deposit amounts.
    • Incorrect Amounts: If the amounts are entered incorrectly, the widget will display an error. The end user can reenter the amounts or select the primary button on this screen, which triggers the Microdeposit Error, Primary Action Selected widget event. You must listen for this event, close the widget, and delete the microdeposit_guid by calling the Delete a Microdeposit endpoint.
    • Correct Amounts: If the amounts are entered correctly, the Microdeposit Verified widget event is triggered. The end user will see a Verified screen and then select Confirm. This action triggers the Microdeposit Verified, Primary Action Selected widget event, signaling that you can now safely close the widget and delete the microdeposit_guid using the Delete a Microdeposit endpoint.
success

You built a flow to let end users verify their accounts using microdeposits.

The following table lists all the widget events that can be triggered during the microdeposits workflow in the Connect Widget. See Widget Events to understand how to handle these events and for more complete descriptions and guidance for each event.

Widget EventDescription
Connect LoadedSent when the Connect Widget loads.
Institution SearchSent when the end user searches for an institution.
Institution SelectedSent when an end user selects an institution from the institution list.
Microdeposit Flow LoadedSent when the microdeposit flow is loaded in the Connect Widget.
Microdeposit Blocked Routing NumberSent when the end user submits a blocked routing number on the Enter Details step.
Microdeposit Account Details SubmittedSent when the end user submits account details for a given institution for the first time and a microdeposit object is created on the MX system.
Microdeposit Come Back, Primary Action SelectedSent when the end user selects the primary button on the Come Back step. This step is visible while the microdeposit is in the REQUESTED status.
Microdeposit Error, Primary Action SelectedSent when the end user selects the primary button on the Error step. This page is visible after entering deposits and getting a PREVENTED status.
Microdeposit VerifiedSent when an end user successfully verifies the microdeposit amounts.
Microdeposit Verified, Primary Action SelectedSent when the end user selects the primary button on Verified step. This step is visible after entering the correct deposit amounts.