Plan

American Federal Bank Holidays

Available in Mini Widget

This insight informs users about upcoming federal bank holidays. There's also a related insight for Canadian federal bank holidays.

Example Images

When Does This Generate?

This insight is triggered quarterly. An upcoming holiday will generate a day before the holiday's date and the holiday needs to be between the current time and the next six months. These are the holidays used for this insight:

• New Years Day
• Fourth of July
• Christmas Day
• Martin Luther King Jr. Day
• Columbus Day
• Veteran's Day
• Thanksgiving
• Labor Day
• President's Day
• Memorial Day
• Juneteenth

Customizable Text

This is the default text for this insight. This is all customizable:

• title: "Federal bank holiday"
• description: "In observance of {holiday_translation_key}, our offices may have closures on or around {month_name} {day}. Please check with your preferred location before visiting. Thank you for your understanding."

American Upcoming Tax Deadline Alert

Available in Mini Widget

This insight notifies users about important upcoming American tax deadlines. It warns users two months, one month, and one week before the upcoming personal tax deadline to protect users from any federal penalties for not submitting their taxes on time.

Example Images

When Does This Generate?

This insight is triggered quarterly.

This insight appears for every trigger date (two months, one month, and one week before the upcoming personal tax deadline).

The timing of this insight is based on logic that factors in tax deadlines for U.S., depending on the user's location.

Customizable Text

This is the default text for this insight. This is all customizable:

• title: "File your taxes!"
• description for different scenarios:
  • two months until deadline: "You have 2 months until the United States' tax filing deadline, {month_name} {day}. Way to go if you've already filed!"
  • one month until deadline: "You have 1 month until the United States' tax filing deadline, {month_name} {day}. Way to go if you've already filed!"
  • one week deadline: "You have 1 week until the United States' tax filing deadline, {month_name} {day}. Remember to file for an extension if you need more time."

Canadian Federal Bank Holidays

Available in Mini Widget

This insight informs users about upcoming federal bank holidays. There's also a related insight for American federal bank holidays.

Example Images

When Does This Generate?

This insight is triggered quarterly. An upcoming holiday will show up on the feed a day before the holiday's date and the holiday needs to be between the current time and the next six months. These are the holidays used for this insight:

• New Years Day
• Christmas Day
• Thanksgiving
• Good Friday
• Canada Day
• Remembrance Day
• Boxing Day
• Civic Holiday
• Labour Day
• Victoria Day
• National Day for Truth and Reconciliation

Customizable Text

This is the default text for this insight. This is all customizable:

• title: "Federal bank holiday"
• description: "In observance of {holiday_translation_key}, our offices may have closures on or around {month_name} {day}. Please check with your preferred location before visiting. Thank you for your understanding."

Canadian Upcoming Tax Deadline Alert

Available in Mini Widget

This insight notifies users about important upcoming Canadian tax deadlines. It warns users two months, one month, and one week before the upcoming personal tax deadline to protect users from any federal penalties for not submitting their taxes on time.

Example Images

When Does This Generate?

This insight is triggered quarterly.

This insight appears for every trigger date (two months, one month, and one week before the upcoming personal tax deadline).

The timing of this insight is based on logic that factors in tax deadlines for Canada, depending on the user's location.

Customizable Text

This is the default text for this insight. This is all customizable:

• title: "File your taxes!"
• description for different scenarios:
  • two months until deadline: "You have 2 months until Canada's tax filing deadline, {month_name} {day}. Way to go if you've already filed!"
  • one month until deadline: "You have 1 month until Canada's tax filing deadline, {month_name} {day}. Way to go if you've already filed!"
  • one week deadline: "You have 1 week until Canada's tax filing deadline, {month_name} {day}. Remember to file for an extension if you need more time."

Introduce Insights

Available in Mini Widget

Introduces new users to insights.

Example Images

When Does This Generate?

This insight is generated and shown when new users first open an insights widget.

Customizable Text

This is the default text for this insight. This is all customizable:

• title: "Introduce Insights"
• description: "Insights is a new breed of banking service that puts your needs first."
• call to action: "Learn more"

Spending Plan Created

This insight celebrates users that have created a Spending Plan.

This insight also has functionality to provide a monthly celebration.

Dependencies

This insight is only available if you're using our PFM or Mobile product.

Example Images

When Does This Generate?

This insight is triggered when a Spending Plan is created and there's no antecedent for the same Spending Plan.

Customizable Text

This is the default text for this insight. This is all customizable:

• First time a spending plan is created:
  • title: "Spending plan created"
  • description: "Keep going! Consistency will help you achieve your financial goals."
  • call to action: "Visit spending plan"
• Monthly spending plan celebration:
  • initial:
    • title: "Monthly celebration"
    • description: "Keep going! Start using Spending Plan today to help you achieve your financial goals."
    • call to action: "Start Spending Plan"
  • initial with spending plan:
    • title: "Monthly celebration"
    • description: "Keep going! Consistency will help you achieve your financial goals."
    • call to action: "Visit Spending Plan"
  • initial with spending plan spent less:
    • title: "Monthly celebration"
    • description: "In {last_month}, you spent {income_to_spending_difference} less than what you made. Way to go! Consistency will help you achieve your financial goals."
    • call to action: "Visit Spending Plan"
  • recurring with spending plan:
    • title: "Monthly celebration"
    • description: "Keep going! Consistency will help you achieve your financial goals."
    • call to action: "Visit Spending Plan"
  • recurring with spending plan spent less:
    • title: "Monthly celebration"
    • description: "In {last_month}, you spent {income_to_spending_difference} less than what you made. Way to go! Consistency will help you achieve your financial goals." call to action: "Visit Spending Plan"

User Feedback

This insight lets users provide feedback on their insights.

When Does This Generate?

This insight triggers weekly and has the following requirements:

• At least fifteen different undismissed insights have been created since the last user feedback insight was created. If a user feedback doesn't exist yet, then just fifteen undismissed insights need to be generated first.
• The previous user feedback insight needs to be at least 14 days old if one exists.

Customizable Text

This is the default text for this insight. This is all customizable:

• title: "Your feedback matters"
• description: "
  • This Insights product is easy to use. (1–5 rating scale)
  • This Insights product meets my needs." (1–5 rating scale)
  • Do you have any other feedback? (open-ended response)"