Skip to main content
The Splash and Login feature provides the initial authentication experience, including the branded splash screen and login interface. The feature supports standard username/password authentication, biometric login options, and configurable multifactor authentication. The login screen also provides Help & Legal and Contact Support buttons.

​
Splash Screen

The splash screen welcomes users into the mobile app experience and displays your FI logo. See Theming to learn about splash screen customization.

​
Login

The login screen shows a standard username/password entry box.
Users can use biometric login options (fingerprint and Face ID) after their first authentication if they have enabled them on their device.

​
Configurations

Contact your MX representative to select or change your configurations.

​
Authentication

You can configure multifactor authentication (MFA) options depending on your business logic. This could be in the form of codes, security questions, or OTP methods.

​
Contact Support

You can configure the Customer Support phone number. Help page configuration items are enabled per your request. These items will link to external URLs or other areas of the app. Choose authenticated items (requiring login to view) or unauthenticated items (do not require login). Possible uses:
  • Your institution’s homepage
  • An FAQ site
  • Office locations
  • Privacy policies
You must provide MX with the following:
  • id: the name of the element (for example: “home page,” “FAQs,” “Terms and Conditions,” etc.)
  • type: choose native, dialogue, or webview.

​
App Timeout