Splash and Login
The Splash and Login feature provides the initial authentication experience, including the branded splash screen and login interface. The feature supports standard username/password authentication, biometric login options, and configurable multifactor authentication.
The login screen also provides Help & Legal and Contact Support buttons.
Splash Screen
The splash screen welcomes users into the mobile app experience and displays your FI logo. See Theming to learn about splash screen customization.
Login
The login screen shows a standard username/password entry box.
Users can use biometric login options (fingerprint and Face ID) after their first authentication if they have enabled them on their device.
Configurations
Contact your MX representative to select or change your configurations.
Authentication
You can configure multifactor authentication (MFA) options depending on your business logic. This could be in the form of codes, security questions, or OTP methods.
| Configuration | Definition | Default |
|---|---|---|
| Allow biometric authentication | Allows users to reauthenticate with biometrics. Note: first time logins always require username and password. | true |
| Allow "Remember me?" | Allows the username to be stored locally. If true, a checkbox (“Remember me?”) will display. | true |
Contact Support
You can configure the Customer Support phone number.
Help & Legal
Help page configuration items are enabled per your request. These itmes will link to external URLs or other areas of the app. Choose authenticated items (requiring login to view) or unauthenticated items (do not require login).
Possible uses:
- Your institution's homepage
- An FAQ site
- Office locations
- Privacy policies
You must provide MX with the following:
id: the name of the element (for example: "home page," "FAQs," "Terms and Conditions," etc.)type: choosenative,dialogue, orwebview.
App Timeout
| Configuration | Default |
|---|---|
| Timeout duration: how long without activity before automatically logging the user out | 5 minutes |
| Warning seconds: how long before the timeout the app will warn the user of impending logout | 20 seconds |