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Internal Transfers

The Internal Transfers feature allows users to move money between their own accounts within the same financial institution. Users can schedule one-time or recurring transfers with configurable frequencies and durations.

This page walks through the step-by-step process for users completing internal transfers, including setting up recurring transfers and managing transfer schedules.

Between Epic Bank Accounts

How users transfer money between their internal accounts:

  1. Users choose a source account from the accordion menu. After they select the source account, the app collapses the list.

  2. Users choose a destination account. The app automatically disables the chosen source account. Users tap either account to change it. The Done button is now enabled.

  3. Users enter the desired transfer amount.

  4. Users choose the date. The app defaults to "Today," but users can use the right-arrow icon to open a calendar view and choose a different date. The Slide to Transfer button is now available.

  5. Users turn on the Recurring toggle to open a Frequency selection box.

    • Frequency options are daily, weekly, monthly, or quarterly.
    • After users choose a frequency, the app opens the Duration menu. Duration options are Until I Cancel, Until Specific Date, Set Number of Payments, or Set Dollar Amount of Payments.

    If users turn on the "Recurring" toggle, the app lists the frequency and duration underneath it with more right arrows for editing.

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    You can configure Frequency options for your users using the MDX API and Duration options by contacting your MX representative.

  6. Users slide the arrow icon to complete the transfer.

    If the transfer succeeds, the screen turns green and outlines the transfer details (amount, source account, destination account, date, and recurrence if applicable). From here, users select Done to return to the home screen or select Make Another Transfer to return to the transfer page.

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    If the transfer fails, the app displays an error modal.

Configurations

Contact your MX representative to select or change your configurations.

General Configurations

ConfigurationDefinitionDefault
Memo character limitSets the character limit for the transaction’s memo.256 characters
Use amount optionsDisplays a configurable set of prefilled amounts (such as minimum amount, payoff balance, etc) for each set of accounts.true

Transfer Constraints

ConfigurationDefinitionDefault
Can edit accountsAllows users to edit the “from” and “to” accounts on a pending transfer.false
Can edit amountAllows users to edit the pending transfer amount.false
Can edit dateAllows users to edit the pending transfer date.false
Can edit memoAllows users to edit the pending transfer memo.false
Disable weekendsDisallows pending transfers to be scheduled on a weekend.false
Has memoEnables the memo field on a pending transfer.false
Min amountThe minimum allowable amount of a transfer.null
Max amountThe maximum allowable amount of a transfer.null
Min days outThe soonest number of days a transfer could be processed.1 day
Max days outThe latest number of days a transfer could be processed.90 days

Recurring Transfer Constraints

ConfigurationDefinitionDefault
Can edit accountsAllows users to edit the accounts of a pending recurring transfer.false
Can edit amountAllows users to edit the pending recurring transfer amount.false
Can edit dateAllows users to edit the pending recurring transfer date.false
Can edit memoAllows users to edit the pending recurring transfer memo.false
Can edit durationAllows users to edit the pending recurring transfer duration.false
Can edit frequencyAllows users to edit the pending recurring transfer frequency.false
Disable weekendsDisallows transfers to be scheduled on a weekend.false
Enable "end on" durationAllows users to schedule an end date for the recurring transfer series.true
Enable "end after count" durationAllows users to set a total number of transfers for the recurring transfer series.true
Enable "end after amount" durationAllows users to specify an amount after which the recurring transfer series will end.true
Has memoEnables the memo field.false
Min amountThe minimum allowable amount of a recurring transfer.null
Max amountThe maximum allowable amount of a recurring transfer.null
Min days outThe soonest number of days a recurring transfer could be processed.null
Max days outThe latest number of days a recurring transfer could be processed.null
Min "end after count"The minimum number of recurring transfers allowed for the series.1 transfer
Max "end after count"The maximum number of recurring transfers allowed for the series.999 transfers