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The Internal Transfers feature allows users to move money between their own accounts within the same financial institution. Users can schedule one-time or recurring transfers with configurable frequencies and durations. This page walks through the step-by-step process for users completing internal transfers, including setting up recurring transfers and managing transfer schedules.

Between Epic Bank Accounts

How users transfer money between their internal accounts:
  1. Users choose a source account from the accordion menu. After they select the source account, the app collapses the list.
  2. Users choose a destination account. The app automatically disables the chosen source account. Users tap either account to change it. The Done button is now enabled.
  3. Users enter the desired transfer amount.
  4. Users choose the date. The app defaults to “Today,” but users can use the right-arrow icon to open a calendar view and choose a different date. The Slide to Transfer button is now available.
  5. Users turn on the Recurring toggle to open a Frequency selection box.
    • Frequency options are daily, weekly, monthly, or quarterly.
    • After users choose a frequency, the app opens the Duration menu. Duration options are Until I Cancel, Until Specific Date, Set Number of Payments, or Set Dollar Amount of Payments.
    If users turn on the “Recurring” toggle, the app lists the frequency and duration underneath it with more right arrows for editing.
    INFOYou can configure Frequency options for your users using the MDX API and Duration options by contacting your MX representative.
  6. Users slide the arrow icon to complete the transfer. If the transfer succeeds, the screen turns green and outlines the transfer details (amount, source account, destination account, date, and recurrence if applicable). From here, users select Done to return to the home screen or select Make Another Transfer to return to the transfer page.
    INFOIf the transfer fails, the app displays an error modal.

Configurations

Contact your MX representative to select or change your configurations.

General Configurations

Transfer Constraints

Recurring Transfer Constraints