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Errors

The MX Platform API uses conventional HTTP response codes to indicate the success or failure of a request, with supplementary error messaging as needed within response bodies.

Status Codes

StatusExplanation
200 OKEverything worked as expected with content returned.
202 Accepted1. Everything worked and MX’s system is processing the request.
2. When attempting a job on a member, a job of the same type is already running; e.g., calling aggregate member while a standard agg is still running, or calling verify member while a previous verification is still running.
3. A standard aggregation has been attempted within the default minimum time between standard aggs.
204 No ContentEverything worked as expected without content returned.
400 Bad Request1. A required parameter was missing.
2. A premium aggregation-type job was requested, but the institution associated with the member does not support it.
401 UnauthorizedInvalid MX-API-Key or MX-Client-ID provided.
403 ForbiddenThe request was made from a non-whitelisted address or the feature is not available to the client.
404 Not FoundInvalid item/id/URL requested.
405 Method Not AllowedA constraint on the requested endpoint wasn’t met.
406 Not AcceptableThe request didn’t specify a valid API version.
409 Conflict1. An object with the given attributes already exists.
2. When attempting an aggregation on a member, the member already has an aggregation of a different type running; e.g., calling the verify endpoint while a standard aggregation is already running, or calling fetch statements while an identification aggregation is already running.
422 Unprocessable EntityThe data provided cannot be processed.
429 Too Many Requests
  • This error is triggered when exceeding the maximum number of concurrent connections, or the rate limit for requests per second (rps) is surpassed. Requests receiving a 429 status code should be retried once the rate limit window has expired.
  • To prevent this error, decrease the number of concurrent connections or the number of requests per second. Rate limiting is applied per client with the following thresholds:
    • GETs: 2000/rps
    • POSTs: 750/rps
    • PUTs: 750/rps
    • DELETEs: 150/rps
  • Individual features may implement specific rate limit overrides, please see feature documentation for more information.
500, 502, 504 Server errorsSomething went wrong with MX’s servers.
503 Service UnavailableThe MX Platform is being updated.
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