Deposits

How To Deposit a Check

1. Select Deposits on the Dashboard or through the menu. You’ll see a list of deposits you’ve made using the app, grouped by date. Pending deposits will be listed first, italicized and grayed out.
2. Select Deposit Check.
3. Select the account you want to deposit to.
4. Enter the exact amount on the check.
5. Select Front. Your phone will switch to landscape orientation. You need to take a clear, readable picture of the check to avoid errors. It’s best to put the check on a flat, non-reflective surface in a room with good lighting.
   • If you want to let the app take the image for you, select the toggle switch labeled Auto Capture. An opaque image of a generic check will appear. Line up your check with the image on the screen. The app will take the picture when the two are aligned.
   • If you want to take the image manually, align the check inside the box and select the blue camera button. If there isn’t enough light, tap the flash button to turn on your camera’s light.
6. After the image is captured, you’ll be asked if the image is readable. Tap Use if it looks good and you can read the text. Tap Retake if you need a better image.
7. Now, select Back and repeat the previous steps to take a picture of the back of the check.
8. You’ll be shown a summary of the information you provided, a warning message if there are any problems with the check image (in which case, you must retake the pictures), and a message explaining that a hold will be placed on your deposit.
9. Use the slider to submit your transfer. It will take a moment to process, and a message will appear to tell you if the transfer is successful or if there is a problem.